Hidden Factors of Service (Sep, 1915)

Hidden Factors of Service

Records kept like this are practically useless for the management of a business. Efficiency is impossible and funds for improvement cannot be obtained.

Records, statistics and accounts kept like this are available for a complete knowledge of the cost and efficiency of each department of the business.

Such methods result in a telephone line which can give only poor service.

The result of such records is a telephone line like this, which gives good service.

The subscriber knows the difference! He demands a well-informed, intelligent business management.

American Telephone and Telegraph Company And Associated Companies

One Policy, One System, Universal Service

Related posts:

1. ANNOUNCING A NEW TELETYPEWRITER SERVICE (Feb, 1932)
2. More Telephone Service for more people (May, 1947)
3. Standards of Service (Apr, 1917)
4. It’s a Thrifty Thing… the Telephone (Nov, 1939)
5. IF THE TELEPHONE WERE NOT THERE! (Feb, 1935)